Privacy Disclosure

DuTrac Community Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals. We're required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information. If after reading this notice you have any questions, please contact us at 563-582-1331.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider. Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other service on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide them to third parties.

Information About You We Collect and Disclose

1. Information we receive from you on applications or other forms;
2. Information about your transactions with others or us;
3. Information we receive from a consumer reporting agency;
4. Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records.

Confidentiality and Security

If you terminate your membership with DuTrac Community Credit Union, we will not share information we have collected about you, except as permitted or required by law.

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What Members Can Do To Help

DuTrac Community Credit Union is committed to protecting the privacy of its members. Members can help by following simple guidelines:

• Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords.
• Never keep your PIN with your CheckCard, ATM card or credit card that can provide free access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should be cautious. Official credit union staff will have access to your information and will not need to ask for it.
• Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
• Let us know if you have questions. Please do not hesitate to call us - we are here to serve you!

Children's Online Privacy Policy

This is how we will handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site.

If you visit our site to read or download information: 

We collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account); the date and time you access our site; and the Internet address of the website from which you linked directly to our site.

We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors.

If you identify yourself by sending an E-mail:

You also may decide to send us personally identifying information, for example, in an electronic mail message containing an answer to a quiz or suggestions about the Savasaurus Club. We will respond to your email as appropriate and may keep your email address for the purpose of sending information pertinent to the Savasaurus Club or DuTrac Community Credit Union.

Although we may retain your email address we will not sell, give, or in any way share, your personally identifying information to any third party vendor or to any other organization.