Mobile Alerts/CardValet

Mobile Alerts for Debit Cards

DuTrac Community Credit Union now offers real-time fraud alerts for Mastercard debit cards. With text alert, you can help prevent fraudulent transactions from occurring on your cards.

To enroll in text fraud alerts, please call (800) 475.1331 or stop into any conveniently located DuTrac office.

How it works:

  • If a suspicious transaction(s) is identified on your debit card account, a text message will be sent to your mobile device.
  • You simply reply to confirm whether or not you recognize the transaction(s).
  • If you do not recognize the transaction(s), a block will be placed on your debit card.
  • If you reply that you recognize the transaction(s), your card will remain available for use.

Wireless carrier, text messaging or internet connectivity fees may be charged for online and/or mobile banking.

 

CardValet®

DuTrac offers CardValet®, a mobile debit/credit card management application which helps reduce fraud by allowing cardholders to monitor accounts with their smartphone and control how, when, and where their debit/credit card is used. CardValet was developed in partnership with Fiserv and is available in the Apple® App Store or Google® Play.

Once set up on your smartphone, CardValet can:

  • Allow cardholders to have the ability to “turn off” their card when not in use.
  • Establish transaction spending limits.
  • Decline a transaction when the amount exceeds a predefined threshold.

View the CardValet video tutorial.

 

Wireless carrier, text messaging or internet connectivity fees may be charged for online and/or mobile banking.

 

 

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