Fraud prevention begins with awareness

Fraud prevention begins with awareness

Keeping your financial and personal information secure is a top priority at DuTrac. From text alerts for our checking account debit cards, to credit cards with chip-enhanced technology, we are constantly working to provide the latest fraud protection tools and services.

DuTrac Community Credit Union will never:

  • call, email, or text asking you to provide your online username and password OR your debit card PIN number
  • send you messages requesting you to click a link to review or block a fraudulent transaction on your account OR that you are locked out of your account or card

If you get a text, email, call, or letter that you’re unsure of, contact us before providing any information or clicking any links.

If you feel you may have been the victim of fraud, contact our Fraud Specialist at fraud@dutrac.org or visit any DuTrac location.

All offices closed Wednesday, June 19, for Juneteenth Freedom Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.