Contact Us

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Have a question or a suggestion? Contact us by email or phone. Or stop in at a DuTrac Community Credit Union location near you.

Call Us

General inquires
(563) 582-1331

24/7 Card Support

Report a lost/stolen ATM SecureCard or debit card
(563) 582-1331

Report lost/stolen debit card or ATM Card after hours
1-800-383-8000

Report lost/stolen credit card after hours
(855) 851-5316

Change debit card pin number or activate debit card
1-800-717-4923

If you are traveling and need assistance with your debit card
(563) 582-1331

Email Us

General information
members@dutrac.org

Personal Accounts/Loans
members@dutrac.org

Real Estate
realestate@dutrac.org

Business + Commercial Loans
businessloandepartment@dutrac.org

Farm Loans + Farm Real Estate Loans
businessloandepartment@dutrac.org

Mobile Branch
mobilebranch@dutrac.org

NuPerspectives
ktegeler@dutrac.org

Savasaurus Club
sunny@dutrac.org

Fraud
fraud@dutrac.org

Write to Us

Send us questions, comments, or suggestions and mail to:

DuTrac Community Credit Union
PO Box 3250
Dubuque, IA 52004-3250

All DuTrac branches will be closed on Tuesday, November 11, for Veterans Day.

Heads up! Homebanking MobileLink and ATMs will be down for maintenance Nov. 11, 10:30 PM–6:00 AM

All DuTrac branches will be closed on Monday, September 1 for Labor Day.

ATTENTION! www.dutrac.org will be down for scheduled maintenance on Monday, September 22, starting at 11 PM until 5 AM. Online Banking, Mobile App, and AccessLine remain available.

ATTENTION: e-Banking and the DuTrac app will be UNAVAILABLE for a system upgrade. The system will be down Monday, September 8 at 10:00 pm to Tuesday, September 9 at 7:00 am.

Scheduled Maintenance Alert - March 12th from 10 PM to 12 AM. Home Banking, Mobile Link, and Access Line will be temporarily unavailable. For questions, please call 563-582-1331 or email members@dutrac.org.

All DuTrac branches will be closed on Wednesday, January 1 for New Year's Day.

All DuTrac branches will be closed at 1:00PM on Tuesday, December 24 for Christmas Eve and all day Wednesday, December 25 for Christmas Day.

All DuTrac branches will be closed on Thursday, November 27, for Thanksgiving.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

All DuTrac branches will be closed on Monday, February 17, for Presidents' Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.