Category: Fraud Prevention

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Be on the lookout for Skimming and Shimming Fraud
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Be on the lookout for Skimming and Shimming Fraud

Whether you insert your card or swipe the magnetic strip on the back, criminals developed card skimming and shimming devices that can copy information from your card’s magnetic strip or chip. Regardless of the device’s name, the basic premise of card skimming is always the same: A skimming/shimming device steals your card’s information. The device may be placed...

How to avoid text scams
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How to avoid text scams

A new analysis from the Federal Trade Commission (FTC) shows that fake financial institution fraud warnings were the most common form of text message scams reported to the agency in 2022 – nearly twenty times the number since 2019. These texts are designed to create a sense of urgency, often by asking people to verify a large...

Looking for a job? Never pay to get one.
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Looking for a job? Never pay to get one.

You got the job! Work from home and earn top dollar. They already sent you a big check to buy supplies. (“Send us whatever is left, probably around $1,000,” they said.) If your alarm bells are clanging — great. This dream job has earmarks of a job scam. Last year, tens of thousands of people reported...

Beware of the Google Voice scam
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Beware of the Google Voice scam

If there’s one constant among scammers, it’s that they’re always coming up with new schemes, like the Google Voice verification scam. Have you heard about it? Here’s how it works. Scammers target people who post things for sale on sites like Craigslist or Facebook Marketplace. They also prey on people who post looking for help...

How to recognize a phone scam
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How to recognize a phone scam

Telephone scammers impersonate people they believe you know or trust. They pretend to be attorneys, police officers, creditors, and even credit union representatives by spoofing phone numbers from known sources. It may even look like a credit union number on your caller ID screen. The con artist claims there is a time-sensitive issue that requires...

Fraud prevention begins with awareness
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Fraud prevention begins with awareness

Keeping your financial and personal information secure is a top priority at DuTrac. From text alerts for our checking account debit cards, to credit cards with chip-enhanced technology, we are constantly working to provide the latest fraud protection tools and services. DuTrac Community Credit Union will never: call, email, or text asking you to provide your online...

Secure your accounts and devices
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Secure your accounts and devices

By making a few changes to your devices and accounts, you can maintain security against outside parties’ unwanted attempts to access your data, as well as protect your privacy from those you don’t consent to sharing your information with. Follow these simple steps to protect yourself and your information online. Keep Your Account Secure Never...

All DuTrac offices will be closed Wednesday, June 19, for Juneteenth.

All DuTrac branches will be closed on Thursday, July 4, for Independence Day.

All DuTrac branches will be closed on Monday, September 2, for Labor Day.

All DuTrac branches will be closed on Monday, January 15, in observance of Martin Luther King Jr. day.

All DuTrac branches will be closed on Monday, February 19, for Presidents' Day.

All DuTrac branches will be closed on Monday, May 27, for Memorial Day.

Credit card activity will be unavailable for viewing through e-banking or CardValet until Tuesday, October 15 while we upgrade our system.

All DuTrac branches will be closed on Monday, November 11, for Veterans Day.

All DuTrac branches will be closed on Monday, December 25, for Christmas Day.

All DuTrac branches will be closed on Monday, January 1, for New Year's Day.

Due to inclement weather, all DuTrac branches will close at 1:00 PM today, January 9. Online banking, AccessLine, ATMs and our app are available 24/7 for your convenience.